fan is not running
Just took the UPS out of the box. Plug it in and the fan is not turning on. Should it be ?
Sometimes UPS systems will lose a charge during transit.
If the unit is not powering on at all, the best thing to do is keep the UPS system plugged in for 24 hours in order to charge.
If the unit has still not charged after those 24 hours reach out to our main product support team. They can help troubleshoot the situation and provide info on what to do next.
The number is 773-869-1233 option 3 and email is email@example.com.
13 hours ago