TrippHelp
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  • Answer count
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  • First answer
    July 13, 2011
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    July 23, 2014
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TrippHelp's Answers
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PowerVerter® APS X Series 1250W Inverter/Charger with Auto-Transfer Switching and 2 C13 Outlets
 

What does it mean the battery led indicator is "Red" for 5 hours and utility power is present

The battery is new 205 Ah, yesterday it was charged but today is not being charged. I use new UPS tripp lite"apsx 1250" ; reset procedure is strictly followed. Is there any internal fuse for charging the battery?
For an inquiry like this, the best thing to do is reach out to our main product support team.

The number is 773-869-1233 option 3 and email is techsupport@tripplite.com.

Calling will be best as they provide real time troubleshooting and expedite info on the next steps.
6 days ago
Customer avatar
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TrippHelp
 
6-Outlet, 10-ft-Cord Surge Suppressor with Right-Angle Hospital-Grade Plug and Receptacles
 

Is it safe to mount this unit, or any of your commercial/isobar units, directly to the underside of a wooden desk?

The SPS610HGRA along with the majority of the commercial/ISOBAR units will have keyhole mounts on the bottom to the unit in order to mount it to the a wall, desk, table, etc.
6 days ago
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TrippHelp
 
Internet Office 750VA Ultra-compact Standby 120V UPS with USB port
 

What is the attenuation DB for EMI / RFI filtering and what frequency range?

In order to provide the DB for EMI / RFI filtering on the Internet750U we would need a little more info on the application to make sure we're provide the right data.

For additional assistance please reach out to our presales applications team at 773-869-1773 or via email at presaleshelp@tripplite.com.
6 days ago
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TrippHelp
 
SmartRack 12U Wall-Mount Rack Enclosure Cabinet
 

Does this unit have a fan or fans?

The SRW12US does not come with fans a as is. However two fan options are available.

The first is the SRFANWM:
http://www.tripplite.com/wall-mount-roof-fan-kit-cooling-accessory~SRFANWM/

This is a wall mount roof fan kit.

The second is the SRFAN3U:
http://www.tripplite.com/rackmount-fan-cooling-accessory-3u~SRFAN3U/

This is a 3U fan panel.

Ideally they would want to be used together in order to blow the air in via the SRFAN3U, and then blow the air up and out via the SRFANWM.
6 days ago
Customer avatar
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TrippHelp
 
120V Portable Air Conditioning Unit for IT Equipment in Small Server Rooms and Network Closets
 

How many hours per day can unit run?

How many hours a day can this unit be expected to run? We run it for 8-10 hours and have burned the power cord. It won't reset. So I need to know what the recommended hours per day usage recommended is.
As you currently have an SRCOOL12K that has malfunctioned, the best place to start is to reach out to our main product support team.

They can determine if the burnt power cord was a result of running the unit for 8-10 hours a day, or if it was due to something else. Gathering this info first would be best.

The number is 773-869-1233 option 3 and email is techsupport@tripplite.com.

Calling is the best option as they can expedite the inquiry.
6 days ago
Customer avatar
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TrippHelp
 
PowerVerter® APS 1250W Inverter/Charger with Auto-Transfer Switching and 2 Outlets
 

I want to install the APS 1250 to a solar panel system with crage controller and optimizer and a battery bank it will funtion correctly?

In order to confirm the APS1250 will work in this specific application, we would need a little more info on the application itself.

Please feel free to contact our presales applications team at 773-869-1773 or via email at presaleshelp@tripplite.com.
6 days ago
Customer avatar
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TrippHelp
 
Rackmount Console - 1U Rackmount Console with 19" LCD
 

How do you rename the ports in the Console?

I have been through every option in the menu and found nothing that permits me to rename the names assigned to each port. There is nothing in the manuals offered on your website about how to do this. In fact, there is no User's Manual or Administrator's Guide on your website...just an Owner's manual that simply tells you how to install the console and not much more.
I do apologize for the inconvenience.

The best thing to do in this instance is reach out to our main product support team.

The number is 773-869-1233 option 3 and email is techsupport@tripplite.com.

Calling is best as they can talk you through the steps over the phone and provide real time support.
6 days ago
Customer avatar
by
TrippHelp
 
SmartPro Tower UPS System - Intelligent, line interactive network power management system
 

is there supposed to be an orange led light on constantly

For an inquiry like this, the best thing to do is reach out to our main product support team.

The number is 773-869-1233 option 3 and email is techsupport@tripplite.com.

Calling will be best as they provide real time troubleshooting and expedite info on the next steps.
6 days ago
Customer avatar
by
TrippHelp
 
OmniVS Series 1000VA Tower Line-Interactive 230V UPS with USB port
 

Can this be used on a 208 volt single phase system? What voltage will be available when running on the battery?

The OMNIVSINT1000 is a unit designed for international use and will only support 220V; 230V; 240V.

The UPS system will not support 208 vac.

Please know we have various other UPS systems in our offering that will support 208 vac.

For assistance with an alternate UPS system, please reach out to our presales help line at 773-869-1773 or via email at presaleshelp@tripplite.com.
6 days ago
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TrippHelp
 
NetController 19" VGA Console KVM Switch - 16 Port
 

Is there any cable management at the back of this unit?

The B040-016-19 comes with a power cord, but a little more info is needed to understand what's being asked re: cable management.

In order to discuss further please reach out to our UPS Applications team at 773-869-1236 or via email at UPSAppllciations@tripplite.com.
6 days ago
Customer avatar
by
TrippHelp