TrippHelp
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    July 13, 2011
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    September 9, 2014
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Smart LCD 1300VA Tower Line-Interactive 120V UPS with LCD display and USB port
 

Can the mute button silences both the power-fail alarm and the low-battery conditions before they are triggered?

The mute button on the Smart1300LCDT can be pressed after the alarm has sounded.
1 week, 1 day ago
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Eco 550VA Energy-saving Standby 120V UPS with USB port
 

How long is the power cord for the ECO550UPS?

The power cord on the ECO550UPS system is 6ft.
1 week, 1 day ago
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Smart LCD 1500VA Tower Line-Interactive 120V UPS with LCD display and USB port
 

Cable Modem

A Charter tech is telling me not to run my coaxial cable through the filter on the UPS. The tech says that the UPS is knocking out several on the channels and is causing problems with my cable modem.

I don't see anything in my manual about when and when to to use the coaxial filter. I never had any problems until Charter increased the download speed from 30MB to 60MB.

Does Tripp Lite agree with my ISP's tech or is something else the problem?
The best thing to do in this case is reach out to our main product support team.

The number is 773-869-1233 option 3 and email is techsupport@tripplite.com.

Calling is best as they can expedite the inquiry.
1 week, 1 day ago
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2-outlet, Direct Plug-in, 1410 joules Isobar Surge Suppressor- Direct plug-in surge, spike and line noise protection
 

Isoblok2 for Wine Cellar Cooling Unit

Will this work with a wine cellar cooling unit? The unit draws 22.2 amps at startup and 3 amps running per the company's website.
The ISOBLOK2-0 will only support up to 15 amps, so if the surge suppressor is connected to a product that will pull 22.2 amps at startup, the breaker will trip on the surge suppressor.

We also have nothing in our offering for a surge suppressor or line conditioner that will support more than 20 amps.
1 week, 1 day ago
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Line Conditioner / AVR System - Automatic voltage regulator / Power conditioner / AC surge suppressor
 

I want to use this for a laser engraving machine that puts out 940 watts of power will this work

I want to use this for a laser engraving machine that puts out 940 watts of power will this work does each outlet have a limited amount of power or can I just plug it in to any of the outlets and it will be protected up to 1200 watts
The LC1200 will support up to 1200 watts of equipment.

As the engraver is pulling 940 watts, the LC1200 will comfortably support this.
1 week, 1 day ago
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RJ45 Network Surge Suppressor for Network/Phone Lines
 

Does this model Dnet1 also support (1000) gb network, if not what model does?

The DNET1 will support 10/100Base-T and not 1000 gb, none of the inline surge suppressors in our current offering will support the 1000 gb.
1 week, 1 day ago
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Remote Control Module - for Tripp Lite PowerVerter Inverters and Inverter/Chargers
 

Will the Master Override function disable/enable the battery charger and AC output functions when AC voltage is present? (Using RV1512UL)

The APSRM4 enables automatic override of the Remote Control Module to shut off the connected Inverter or Inverter/Charger when the AC voltage is present under various safety/operational conditions:

* Ignition ON (prevents TV or other distractions while driving)* Ignition OFF (prevents inadvertent battery drain while parked)*Battery Disconnect (ensures safe shutoff when 12V electrical system is disconnected separately)*
1 week, 1 day ago
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Component Video with Stereo Audio over Cat5 / Cat6 Extender, Transmitter and Receiver
 

Will this work with composite video

Use each line for a separate composite signal.
The B136-101 is designed to be used with component video not composite video--and we don't have anything comparable to the B136-101 for composite in our product offering.
1 week, 1 day ago
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SmartOnline 1kVA On-Line Double-Conversion UPS, 2U Rack/Tower, 100/110/120V NEMA outlets
 

Should/can I plug this unit into a separate Tripp-Lite surge protector, or is that unnecessary?

In addition to the SU1000RTXL2UA, I also have an SU5000RT4UTF UPS unit at this location, and I wonder if the answer is the same for both units. Lightning is a concern at my location. The building where these are located houses expensive astronomical imaging equipment and has a buried copper ring wire and four buried grounding rods installed, as well as an externally mounted Eaton Complete Home Surge Protection unit that the installing electrician selected and installed. Thanks.
It is not a best practice to connect a UPS system and surge suppressor together in anyway.
1 week, 1 day ago
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HDMI over Dual Cat5 / Cat6 Extender Wall Plate Kit
 

Will this product support and work on a ultra def 4k tv?

The P167-000 will support DTS-HD, Dolby True HD and 7.1 Channel Surround Sound Audio, HDCP, EDID and DDC, 24-bit True Color (8-bits per channel), and 1080p (24Hz) or 1080i (60Hz).

So if the TV has any of the features listed, this should work as an option.

For additional assistance please reach out to our presales applications team at 773-869-1773 or via email at presalehelp@tripplite.com.
1 week, 1 day ago
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