TrippHelp
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  • Answer count
    2493
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    173
  • First answer
    July 13, 2011
  • Last answer
    October 29, 2014
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TrippHelp's Answers
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What WiFi usb dongles are supported?

In order to best answer your question, we would need to gather a little more info on the application.

For additional info, please reach out to our UPS Applications team at 773-869-1236 or UPSapplications@tripplite.com.
13 hours ago
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TrippHelp
 
BP240V10RT3U - 3U External 240V Rack/Tower Battery Pack for select Tripp Lite UPS systems
 

what does it mean a number write on bracket external battery model number.eg (14) BP240V10RT3U

In order to best answer your question, we would need to gather a little more info on the application.

For additional info, please reach out to our UPS Applications team at 773-869-1236 or UPSapplications@tripplite.com.
13 hours ago
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TrippHelp
 
SmartOnline 3kVA On-Line Double-Conversion UPS, 2U Rack/Tower, 200/208/220/230/240V C13/C19 outlets
 

80 amp 208 v xray voltage can not drop below 208v

reading through models not sure which one to use ?
In order to help you find the best UPS option, we would need to gather a little more info on the application.

For additional info, please reach out to our UPS Applications team at 773-869-1236 or UPSapplications@tripplite.com.
13 hours ago
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TrippHelp
 
VGA over Cat5 / Cat6 Extender, Transmitter and Receiver, USB Powered, 1920x1440 at 60Hz
 

this device with zero skew cable?

I am curious if this extender has ever been tested with a zero skew cable? I'm wondering if the 500' limit can be pushed farther
if zero skew wire is used? I have a project coming up where we will pushing 500' on some of our monitors.

Thanks
In order to accurately answer your question we would need to gather a little more info on the application.

For additional info, please reach out to our presales applications team at 773-869-1773 or presaleshelp@tripplite.com.
13 hours ago
Customer avatar
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TrippHelp
 
UPS Replacement Battery Cartridge Kit for select Tripp Lite, Best, Powerware, Liebert and other UPS
 

What is the Amp/Hr rating for these batteries ?

In order to accurately answer a question like this we would need to gather a little more info on the application.

For additional info, please reach out to our presales applications team at 773-869-1773 or presaleshelp@tripplite.com.
13 hours ago
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TrippHelp
 
Keyspan High-Speed USB to Serial Adapter
 

Will this work with Mac 10.10, Yosemite?

The USA19-HS will work with Windows (up to WIN8.1 ) and Mac OS (up to 10.9 Mavericks).
13 hours ago
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TrippHelp
 
Smart LCD 1300VA Tower Line-Interactive 120V UPS with LCD display and USB port
 

fan is not running

Just took the UPS out of the box. Plug it in and the fan is not turning on. Should it be ?
Sometimes UPS systems will lose a charge during transit.

If the unit is not powering on at all, the best thing to do is keep the UPS system plugged in for 24 hours in order to charge.

If the unit has still not charged after those 24 hours reach out to our main product support team. They can help troubleshoot the situation and provide info on what to do next.

The number is 773-869-1233 option 3 and email is techsupport@tripplite.com.
13 hours ago
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TrippHelp
 
7-outlet, 15-ft cord, 2520 joule, Modem/fax protection, Protect It! Surge Suppressor
 

Does it have a flat plug or straight?

The Super7Tel15 has a flat, right angle, space saving plug.
13 hours ago
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TrippHelp
 
Omni LCD 900VA Tower Line-Interactive 120V UPS with LCD display and USB port
 

Self Text Not Working

It doesn't seem to run it's self test. I hold the Alarm button while the unit is on for 2 seconds and the unit shuts off... I continue to hold the button as described in the manual and nothing happens . I've held the button for over 30 seconds. Am I doing it wrong or is there something wrong with the unit?
I do apologize for the inconvenience, in this instance the best thing to do is reach out to our main product support team.

They can help troubleshoot the situation and provide info on what the next steps would be.

The number is 733-869-1233 option 3 and email is techsupport@tripplite.com.
13 hours ago
Customer avatar
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TrippHelp
 
USB to Parallel Printer Cable (USB-A to Centronics 36 M/M), 6-ft.
 

Will this work with my HP Laserjet 4l?

The U206-006-R is designed to connect a non-USB Parallel printer to a computer USB port (laser printers included) and is compatible with Windows, Mac, and Linux.
13 hours ago
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TrippHelp